Shipping
&
Returns
Shipping Policy
At Anabasis Rising, every order is carefully inspected and packaged to ensure it meets our quality standards before shipment. Please allow 2–5 business days for order processing, excluding weekends and holidays. During limited releases, product launches, or promotional events, processing times may be extended due to increased order volume. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package throughout transit. Shipping times vary depending on the destination and the shipping method selected at checkout. While we strive to meet all estimated delivery times, Anabasis Rising is not responsible for delays caused by shipping carriers, weather, customs processing, or other circumstances beyond our control. Customers are responsible for ensuring that all shipping information is accurate at the time of purchase. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges before they can be resent. Once a package has been marked as delivered by the shipping carrier, Anabasis Rising is not responsible for lost, stolen, or misdelivered packages. If you believe your package has been lost after delivery, please contact the shipping carrier directly to initiate a claim. International customers are responsible for any customs duties, taxes, import fees, or other charges assessed by their country. By placing an order with Anabasis Rising, you acknowledge and agree to the terms of this Shipping Policy.
Return & Exchange Policy
At Anabasis Rising, our products are produced in limited quantities, and all sales are considered final. Please review your order carefully before completing your purchase. If your order arrives damaged, defective, or you receive an incorrect item, you must contact us within 7 days of delivery with your order number and clear photographs of the issue so we can evaluate your claim. If approved, we will provide a replacement, exchange, or refund at our discretion. Claims submitted more than 30 days after delivery may not be eligible for resolution. Approved exchanges require that merchandise be unworn, unwashed, in its original condition with all tags attached, and free of stains, odors, or damage. Exchanges are subject to product availability, and if a replacement item is unavailable, store credit may be issued. Returns are accepted only with prior authorization from Anabasis Rising; unauthorized returns may be refused. Original shipping charges are non-refundable unless the return results from our error, and customers are responsible for return shipping costs unless otherwise approved. Once an order has been been marked as delivered by the shipping carrier, Anabasis Rising is not responsible for lost or stolen packages. If your package is missing after delivery, please contact the shipping carrier directly to file a claim. Because orders are processed promptly, we cannot guarantee changes or cancellations once an order has been placed. If you need assistance, please contact us as soon as possible, and we will make every reasonable effort to accommodate your request before your order has been fulfilled. By placing an order with Anabasis Rising, you acknowledge that you have read, understood, and agree to the terms and conditions of this Return & Exchange Policy.